DeliveryUpdated 8 days ago
What are the delivery costs?
Each order to France, Germany, Belgium, Luxembourg, and the Netherlands costs 4€, 7€ or 9€ depending on the order value and delivery method.
All other deliveries to the European Union, Switzerland and the UK costs 9€.
All other destinations are charged at 15€ or 25€ depending, see below.
This flat fee covers the delivery of all items in a single order, whether ordered from preorder or stock.
Eg. You preorder a Perfect Jumper and at the same time order a pair of Ultimate Jeans from a stock sale for home delivery. You will be charged 9€ or 15€ at checkout (depending on the delivery destination), even if the two items are delivered separately.
France, Germany, Belgium, Luxembourg, and the Netherlands:
- Pick-up points: 4€ for orders of 59€ or less, 7€ for orders over 59€
- Home delivery: 6€ for orders of 59€ or less, 9€ for orders over 59€
Rest of Europe (United Kingdom, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland):
- Pick-up point: Not available
- Home delivery: 9€ for all orders
Wider Europe (Albania, Andorra, Armenia, Belarus, Bosnia-Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Vatican, Isle of Man, Jersey, Kosovo, Liechtenstein, Northern Macedonia, Mayotte, Moldova, Monaco, Montenegro, Reunion, San Marino, Serbia, Svalbard & Jan Mayen, Ukraine):
- Pick-up points: Not available
- Home delivery: 15€ for all orders
Rest of the world:
- Pick-up points: Not available
- Home delivery: 25€ for all orders
How long does it take to deliver my order?
When a product is offered through a preorder, it is not yet produced. So we need a certain amount of time to produce it. The estimated delivery date is included in the product information and your order confirmation email. We do everything we can to ship it to you as soon as possible. This can take a few weeks, and sometimes several months depending on the product and how soon you placed your order.
Once the package is shipped by the courier service, the expected delivery time is 5-7 days for the UK and up to 11 days for countries outside the EU.