🚚 Delivery
Delivery
Each order to France, Germany, Belgium, Luxembourg, and the Netherlands costs 4€, 7€ or 9€ depending on the order value and delivery method. All other deliveries to the European Union, Switzerland and the UK costs 9€. All other destinations are charg
Delivery date for my order
Where can I find my order's delivery date?. If you've placed a preorder, your estimated delivery date can be found in your confirmation email and in your account. Heads up: if you've ordered multiple products, the delivery dates may vary and they’ll
I would like to change my delivery address
If your order hasn't been shipped and you'd like to change the delivery address, send us a message here with your name, order number and the new address you’d like your order to be delivered to. We'll make the change for you. Also, when your preorder
My order is late
Your order should have arrived, but it still hasn’t showed up. This will probably be 1 of 2 things:
My order says delivered but I have not received it
Everything suggests that your order has been safely delivered but you’re still yet to clap eyes on it. These things happen when the courier tries to deliver but can’t find you. Likelihood is that they left your parcel with a neighbour or a local drop
Delivery to the UK after Brexit
Our products are mostly made in Europe, so they are considered preferential origin. What does that mean exactly?. - When you place an order on our website, you will pay the VAT. - You will receive your order without any problem and at no additional c