Delivery date for my orderUpdated 13 days ago

Where can I find my order's delivery date?

If you've placed a preorder, your estimated delivery date can be found in your confirmation email and in your account.

Heads up: if you've ordered multiple products, the delivery dates may vary and they’ll be delivered separately. Two items ordered on our site mean two parcels.

How do I delay my delivery date?

The day before your order ships, you'll get an email asking you if you’d like to delay your delivery.

If it’s already been shipped, it’ll either be delivered (if your letterbox is big enough), or left at the nearest post office or pickup point.

Once your parcel has shipped

You'll receive a few notifications about your parcel's progress:

• An email with your parcel's tracking number
• An email directly from the courier

If you haven’t received any emails for whatever reason, this info is also available in your Asphalte account. And if the tracking isn’t working, just get in touch with us directly.

Once your parcel has been shipped, there are a few things we can no longer change:

• What's inside the parcel
• The delivery address
• The delivery date